Cancellation Policy

We understand that circumstances can change. Please review the terms of our cancellation policy below:

Order Cancellation:

• Orders can be canceled within 24 hours of purchase for a full refund.
• Cancellations made after 24 hours may incur a processing fee.
• Orders that have already been shipped cannot be canceled.

Custom Orders:

• Custom or made-to-order items are non-refundable once production has begun.

Refunds:

• Approved refunds will be processed within 24 hours.
• For assistance, please contact us directly.

Return Policy

We offer a 7-day return policy, allowing you to initiate a return within 7 days of receiving your item.

Eligibility for Returns:

• Items must be in their original condition: unworn, unused, with tags, and in the original packaging.
• A shipping fee and a 10% restocking fee will be deducted from the refund.

Return Process:

• To start a return, contact us for instructions and the return address.
• Items sent back without prior approval will not be accepted.
• For return-related questions, feel free to reach out to us anytime.

Damages and Issues:

• Inspect your order upon delivery. If the item is defective, damaged, or incorrect, please contact us immediately. We will work to resolve the issue promptly.

Non-Returnable Items:

• Certain items cannot be returned, including accessories, plus-size orders, and custom or personalized items.
• Returns are not accepted for items priced above $400.
• If you have questions about a specific item, please contact us.

Exchanges:

• For faster service, return the item you have (if eligible) and place a new order for the desired item.

Refunds:

• Once your return is received and inspected, we will notify you about the status of your refund.
• If approved, the refund will be issued to your original payment method.
• Please note that it may take some time for your bank or credit card provider to process and post the refund.

We appreciate your understanding and cooperation. For further questions, don’t hesitate to contact us.